Winning customer loyalty in an automotive company through Six Sigma: a case study

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	849-866
Number of pages	18
Journal	Quality and Reliability Engineering International
Volume	23
Issue number	7
DOIs	https://doi.org/10.1002/qre.840
Publication status	Published - Nov 2007

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title = "Winning customer loyalty in an automotive company through Six Sigma: a case study",

author = "Maneesh Kumar and Jiju Antony and Antony, \{Frenie Jiju\} and Madu, \{Christian N\}",

year = "2007",

month = nov,

doi = "10.1002/qre.840",

language = "English",

volume = "23",

pages = "849--866",

journal = "Quality and Reliability Engineering International",

issn = "0748-8017",

publisher = "John Wiley and Sons Ltd",

number = "7",

}

TY - JOUR

T1 - Winning customer loyalty in an automotive company through Six Sigma: a case study

AU - Kumar, Maneesh

AU - Antony, Jiju

AU - Antony, Frenie Jiju

AU - Madu, Christian N

PY - 2007/11

Y1 - 2007/11

U2 - 10.1002/qre.840

DO - 10.1002/qre.840

M3 - Article

SN - 0748-8017

VL - 23

SP - 849

EP - 866

JO - Quality and Reliability Engineering International

JF - Quality and Reliability Engineering International

IS - 7

ER -