Winning customer loyalty in an automotive company through Six Sigma: a case study

Maneesh Kumar, Jiju Antony, Frenie Jiju Antony, Christian N Madu

    Research output: Contribution to journalArticlepeer-review

    62 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)849-866
    Number of pages18
    JournalQuality and Reliability Engineering International
    Issue number7
    Publication statusPublished - Nov 2007

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