Wilful actor and modular individual: Change agency in a university business school

Change agents utilise a variety of tools and methodologies to facilitate change, such as conducting thorough analysis, developing comprehensive strategies, and fostering collaboration among stakeholders. They also serve as effective communicators, enabling them to articulate the vision for change and gain buy-in from employees at all levels. The role of a business school Dean is complex, involving both academic leadership and administrative responsibilities. As the head of a business school, the Dean sets the strategic direction for the institution, working closely with faculty, staff, and external stakeholders to shape the school’s vision and mission. In addition to academic leadership, the Dean serves as a bridge between the business school and the corporate world, fostering partnerships with industry leaders, alumni, and other educational institutions. They play a vital role in fundraising efforts, securing resources to support scholarships, faculty recruitment, and infrastructure development. Furthermore, the Dean acts as a change agent within the business school, leading initiatives to adapt and innovate in response to the evolving demands of the business landscape. They champion entrepreneurship, diversity and inclusion, and experiential learning opportunities to equip students with the skills and mindset necessary for success in their careers. The authors reflect on the sometimes conflicting roles of the Dean and the initiatives put in place to encourage the Business School to move forward confidently to address the needs and aspirations of those it will serve in the future.