We are all Individuals: The Role of Robot Personality and Human Traits in Trustworthy Interaction

Mei Yii Lim, Jose David Aguas Lopes, David A. Robb, Bruce W. Wilson, Meriam Moujahid, Emanuele De Pellegrin, Helen Hastie

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

As robots take on roles in our society, it is important that their appearance, behaviour and personality are appropriate for the job they are given and are perceived favourably by the people with whom they interact. Here, we provide an extensive quantitative and qualitative study exploring robot personality but, importantly, with respect to individual human traits. Firstly, we show that we can accurately portray personality in a social robot, in terms of extroversion-introversion using vocal cues and linguistic features. Secondly, through garnering preferences and trust ratings for these different robot personalities, we establish that, for a Robo-Barista, an extrovert robot is preferred and trusted more than an introvert robot, regardless of the subject's own personality. Thirdly, we find that individual attitudes and predispositions towards robots do impact trust in the Robo-Baristas, and are therefore important considerations in addition to robot personality, roles and interaction context when designing any human-robot interaction study.

Original languageEnglish
Title of host publication31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)
PublisherIEEE
Pages538-545
Number of pages8
ISBN (Electronic)9781728188591
DOIs
Publication statusPublished - 30 Sep 2022
Event31st IEEE International Conference on Robot and Human Interactive Communication 2022 - Napoli, Italy
Duration: 29 Aug 20222 Sep 2022
http://www.smile.unina.it/ro-man2022/

Conference

Conference31st IEEE International Conference on Robot and Human Interactive Communication 2022
Abbreviated titleRO-MAN 2022
Country/TerritoryItaly
CityNapoli
Period29/08/222/09/22
Internet address

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Social Psychology
  • Communication
  • Artificial Intelligence
  • Computer Science Applications

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