Typology of Kano models: a critical review of literature and proposition of a revised model

Arash Shahin, Masoud Pourhamidi, Jiju Antony, Sung Hyun Park

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	341-358
Number of pages	18
Journal	International Journal of Quality and Reliability Management
Volume	30
Issue number	3
DOIs	https://doi.org/10.1108/02656711311299863
Publication status	Published - 2013

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title = "Typology of Kano models: a critical review of literature and proposition of a revised model",

author = "Arash Shahin and Masoud Pourhamidi and Jiju Antony and Park, {Sung Hyun}",

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AU - Pourhamidi, Masoud

AU - Antony, Jiju

AU - Park, Sung Hyun

PY - 2013

Y1 - 2013

U2 - 10.1108/02656711311299863

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JO - International Journal of Quality and Reliability Management

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