Trust Triggers for Multimodal Command and Control Interfaces

Helen Hastie, Xingkun Liu, Pedro Patron

Research output: Chapter in Book/Report/Conference proceedingConference contribution

10 Citations (Scopus)
18 Downloads (Pure)

Abstract

For autonomous systems to be accepted by society and operators, they have to instil the appropriate level of trust. In this paper, we discuss what dimensions constitute trust and examine certain triggers of trust for an autonomous underwater vehicle, comparing a multimodal command and control interface with a language-only reporting system. We conclude that there is a relationship between perceived trust and the clarity of a user's Mental Model and that this Mental Model is clearer in a multimodal condition, compared to language-only. Regarding trust triggers, we are able to show that a number of triggers, such as anomalous sensor readings, noticeably modify the perceived trust of the subjects, but in an appropriate manner, thus illustrating the utility of the interface.
Original languageEnglish
Title of host publicationProceedings of the 19th ACM International Conference on Multimodal Interaction
PublisherAssociation for Computing Machinery
Pages261-268
Number of pages8
ISBN (Electronic)9781450355438
DOIs
Publication statusPublished - 3 Nov 2017
Event19th ACM International Conference on Multimodal Interaction - Glasgow, United Kingdom
Duration: 13 Nov 201717 Nov 2017

Conference

Conference19th ACM International Conference on Multimodal Interaction
Abbreviated titleICMI 2017
CountryUnited Kingdom
CityGlasgow
Period13/11/1717/11/17

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