Toward integrated services for dementia: a formal carer perspective

Ryan Woolrych*, Judith Sixsmith

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    8 Citations (Scopus)


    Purpose - Policy has identified the need for integrated dementia services for older people. However, the role of the formal carer within an integrated framework of service delivery has not been well articulated in practice. The aim of this paper is to understand the experiences of formal carers working with the context of an integrated dementia service by exploring findings from a research-based evaluation. Design/methodology/approach - The evaluation captured the experiences of formal carers working within the service via observations, semi-structured interviews and focus groups. Findings - Working with an integrated service brings about individual, social and organisational challenges to the role of the formal carer, in terms of: delivering flexibility and responsiveness, providing continuity of care, ensuring cross-organisational working and acquiring skills, knowledge and expertise. Originality/value - To facilitate the successful delivery of integrated care, the emerging role of the formal carer needs to be more clearly articulated and supported within a service context.

    Original languageEnglish
    Pages (from-to)208-220
    Number of pages13
    JournalJournal of Integrated Care
    Issue number4
    Publication statusPublished - 2013


    • Carers
    • Dementia
    • Formal carers
    • Integrated care
    • Qualitative research
    • Working practices

    ASJC Scopus subject areas

    • Health(social science)
    • Sociology and Political Science
    • Public Administration


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