The Importance of Trust for Interface Quality and Acceptance

Robert Raeside, Thomas Peisl, Jesus Canduela

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

As digital interfaces become common for their development and to offer a sustainable bridge between devices and users, trust in the interface is essential. In this paper we undertake a multi-method research to show from experiment results various dimensions of trust. The results confirm that trust is indeed necessary by so if raising and keeping the user interest and technical competence in the interface design and operation.
Original languageEnglish
Title of host publicationSystems, Software and Services Process Improvement
Subtitle of host publication26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings
EditorsAlastair Walker, Rory O'Connor, Richard Messnarz
Pages672-681
ISBN (Electronic)978-3-030-28005-5
DOIs
Publication statusE-pub ahead of print - 22 Aug 2019

Publication series

NameCommunications in Computer and Information Science
Volume1060
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937

Keywords

  • Interface quality and acceptance
  • Technology acceptance
  • Trust

ASJC Scopus subject areas

  • Computer Science(all)
  • Mathematics(all)

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    Raeside, R., Peisl, T., & Canduela, J. (2019). The Importance of Trust for Interface Quality and Acceptance. In A. Walker, R. O'Connor, & R. Messnarz (Eds.), Systems, Software and Services Process Improvement: 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings (pp. 672-681). (Communications in Computer and Information Science; Vol. 1060). https://doi.org/10.1007/978-3-030-28005-5_52