The Importance of Trust for Interface Quality and Acceptance

Robert Raeside; Thomas Peisl; Jesus Canduela

doi:10.1007/978-3-030-28005-5_52

The Importance of Trust for Interface Quality and Acceptance

Robert Raeside, Thomas Peisl, Jesus Canduela

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Abstract

As digital interfaces become common for their development and to offer a sustainable bridge between devices and users, trust in the interface is essential. In this paper we undertake a multi-method research to show from experiment results various dimensions of trust. The results confirm that trust is indeed necessary by so if raising and keeping the user interest and technical competence in the interface design and operation.

Original language	English
Title of host publication	Systems, Software and Services Process Improvement
Subtitle of host publication	26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings
Editors	Alastair Walker, Rory O'Connor, Richard Messnarz
Pages	672-681
ISBN (Electronic)	978-3-030-28005-5
DOIs	https://doi.org/10.1007/978-3-030-28005-5_52
Publication status	E-pub ahead of print - 22 Aug 2019

Publication series

Name	Communications in Computer and Information Science
Volume	1060
ISSN (Print)	1865-0929
ISSN (Electronic)	1865-0937

Keywords

Interface quality and acceptance
Technology acceptance
Trust

ASJC Scopus subject areas

Computer Science(all)
Mathematics(all)

Access to Document

10.1007/978-3-030-28005-5_52

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This is a post-peer-review, pre-copyedit version of an article published in Systems, Software and Services Process Improvement, 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings. The final authenticated version is available online at: https://doi.org/10.1007/978-3-030-28005-5_52
Accepted author manuscript, 209 KB

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Raeside, R., Peisl, T., & Canduela, J. (2019). The Importance of Trust for Interface Quality and Acceptance. In A. Walker, R. O'Connor, & R. Messnarz (Eds.), Systems, Software and Services Process Improvement: 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings (pp. 672-681). (Communications in Computer and Information Science; Vol. 1060). https://doi.org/10.1007/978-3-030-28005-5_52

Raeside, Robert ; Peisl, Thomas ; Canduela, Jesus. / The Importance of Trust for Interface Quality and Acceptance. Systems, Software and Services Process Improvement: 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings. editor / Alastair Walker ; Rory O'Connor ; Richard Messnarz. 2019. pp. 672-681 (Communications in Computer and Information Science).

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Raeside, R, Peisl, T & Canduela, J 2019, The Importance of Trust for Interface Quality and Acceptance. in A Walker, R O'Connor & R Messnarz (eds), Systems, Software and Services Process Improvement: 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings. Communications in Computer and Information Science, vol. 1060, pp. 672-681. https://doi.org/10.1007/978-3-030-28005-5_52

The Importance of Trust for Interface Quality and Acceptance. / Raeside, Robert; Peisl, Thomas; Canduela, Jesus.

Systems, Software and Services Process Improvement: 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings. ed. / Alastair Walker; Rory O'Connor; Richard Messnarz. 2019. p. 672-681 (Communications in Computer and Information Science; Vol. 1060).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Raeside R, Peisl T, Canduela J. The Importance of Trust for Interface Quality and Acceptance. In Walker A, O'Connor R, Messnarz R, editors, Systems, Software and Services Process Improvement: 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings. 2019. p. 672-681. (Communications in Computer and Information Science). https://doi.org/10.1007/978-3-030-28005-5_52