The Importance of Trust for Interface Quality and Acceptance

Robert Raeside, Thomas Peisl, Jesus Canduela

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

As digital interfaces become common for their development and to offer a sustainable bridge between devices and users, trust in the interface is essential. In this paper we undertake a multi-method research to show from experiment results various dimensions of trust. The results confirm that trust is indeed necessary by so if raising and keeping the user interest and technical competence in the interface design and operation.
Original languageEnglish
Title of host publicationSystems, Software and Services Process Improvement. EuroSPI 2019
EditorsAlastair Walker, Rory O'Connor, Richard Messnarz
PublisherSpringer
Pages672-681
Number of pages10
ISBN (Electronic)9783030280055
ISBN (Print)9783030280048
DOIs
Publication statusPublished - 22 Aug 2019
Event26th European Conference on Software Process Improvement 2019 - Edinburgh, United Kingdom
Duration: 18 Sept 201920 Sept 2019

Publication series

NameCommunications in Computer and Information Science
Volume1060
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937

Conference

Conference26th European Conference on Software Process Improvement 2019
Abbreviated titleEuroSPI 2019
Country/TerritoryUnited Kingdom
CityEdinburgh
Period18/09/1920/09/19

Keywords

  • Interface quality and acceptance
  • Technology acceptance
  • Trust

ASJC Scopus subject areas

  • General Computer Science
  • General Mathematics

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