Abstract
Purpose: Building on the social exchange theory, this study aims to investigate the impact of perceived workgroup inclusion on migrant subjective well-being, organization identification and organizational citizenship behavior (OCB).
Design/methodology/approach: Structural equation modeling was applied to 440 surveyed migrant workers in Macau’s tourism and hospitality industry.
Findings: Perceived workgroup inclusion has a positive influence on migrant workers’ subjective well-being and organizational identification, which both in turn positively affect their OCBs.
Originality/value: Based on the social exchange theory, this study formulates a model that explains how migrant workers' inclusion impacts their well-being, identification and organizational behaviors. It provides theoretical and practical insights into how migrant workers’ inclusion could serve as a talent management strategy that promotes OCBs.
Original language | English |
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Pages (from-to) | 250-265 |
Number of pages | 16 |
Journal | Tourism Review |
Volume | 79 |
Issue number | 1 |
Early online date | 8 Aug 2023 |
DOIs | |
Publication status | Published - 18 Jan 2024 |
Keywords
- Migrant workers
- Organizational citizenship behavior
- Organizational identification
- Social exchange theory
- Subjective well-being
- Workgroup inclusion
ASJC Scopus subject areas
- Geography, Planning and Development
- Tourism, Leisure and Hospitality Management