The development of a cognitive work analysis tool

Daniel P Jenkins, Neville A Stanton, Paul M Salmon, Guy H Walker, Mark S Young, Ian Whitworth, Andy Farmilo, Geoffrey Hone

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    23 Citations (Scopus)


    Due to their complexity, systems used within Network Centric Warfare and Command and Control are notoriously difficult to predict. These systems are often influenced by an ever increasing number of dynamic constraints. This dynamic instability causes problems for many traditional normative Human Factors techniques. Cognitive Work Analysis (CWA) is a formative process that focuses on these constraints rather than prescriptive methods of working; this constraint based approach allows the model to handle the unexpected and unanticipated events common in network-centric warfare. This paper presents the development of a Cognitive Work Analysis (CWA) software tool. The tool has two main purposes. The primary purpose is to assist the user in developing the large number of graphical representations that support the iterative design process. The secondary purpose is to explain CWA to novices and systematically guide them through the analysis process. The paper provides a brief introduction to CWA along with a description of the tool and its current capabilities.

    Original languageEnglish
    Title of host publicationEngineering Psychology and Cognitive Ergonomics
    Subtitle of host publication7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings
    EditorsDon Harris
    Number of pages8
    ISBN (Electronic)978-3-540-73331-7
    ISBN (Print)978-3-540-73330-0
    Publication statusPublished - 2007
    Event7th International Conference on Engineering Psychology and Cognitive Ergonomics - Beijing, China
    Duration: 22 Jul 200727 Jul 2007

    Publication series

    NameLecture Notes in Computer Science
    ISSN (Print)0302-9743


    Conference7th International Conference on Engineering Psychology and Cognitive Ergonomics
    Abbreviated titleEPCE 2007
    OtherHeld as Part of HCI International 2007


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