The 28th BCSC shopping centre management conference and exhibition 2007, 26-28 February 2007

N. H N Mustapha; Edward Finch

doi:10.1108/02632770710772441

The 28th BCSC shopping centre management conference and exhibition 2007, 26-28 February 2007

N. H N Mustapha, Edward Finch

Research output: Contribution to journal › Article › peer-review

Abstract

Purpose - This paper aims to review the 28th BCSC Shopping Centre Management Conference and Exhibition 2007, held at Edinburgh International Conference Centre, Edinburgh, from 26 to 28 February 2007, organised by the British Council Shopping Centre (BCSC) in association with the College of Estate Management. Design/methodology/approach - Discusses the themes of the presentations including the importance of a brand for business excellence, utilising the shopping centre assets, the key issues surrounding the new service charge code, the future of brands and performing in a changing world. Findings - New ideas and issues presented by the speakers gave an opportunity for practitioners and researchers to share good practice and explore the evolution of the current retail business climate. Originality/value - The paper provides an overview of the 28th BCSC Shopping Centre Conference and Exhibition 2007. © Emerald Group Publishing Limited.

Original language	English
Pages (from-to)	390-395
Number of pages	6
Journal	Facilities
Volume	25
Issue number	9-10
DOIs	https://doi.org/10.1108/02632770710772441
Publication status	Published - 2007

Keywords

Brands
Customer service management
Retailing
Service charges
Shopping centres

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10.1108/02632770710772441

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title = "The 28th BCSC shopping centre management conference and exhibition 2007, 26-28 February 2007",

abstract = "Purpose - This paper aims to review the 28th BCSC Shopping Centre Management Conference and Exhibition 2007, held at Edinburgh International Conference Centre, Edinburgh, from 26 to 28 February 2007, organised by the British Council Shopping Centre (BCSC) in association with the College of Estate Management. Design/methodology/approach - Discusses the themes of the presentations including the importance of a brand for business excellence, utilising the shopping centre assets, the key issues surrounding the new service charge code, the future of brands and performing in a changing world. Findings - New ideas and issues presented by the speakers gave an opportunity for practitioners and researchers to share good practice and explore the evolution of the current retail business climate. Originality/value - The paper provides an overview of the 28th BCSC Shopping Centre Conference and Exhibition 2007. {\textcopyright} Emerald Group Publishing Limited.",

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T1 - The 28th BCSC shopping centre management conference and exhibition 2007, 26-28 February 2007

AU - Mustapha, N. H N

AU - Finch, Edward

PY - 2007

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N2 - Purpose - This paper aims to review the 28th BCSC Shopping Centre Management Conference and Exhibition 2007, held at Edinburgh International Conference Centre, Edinburgh, from 26 to 28 February 2007, organised by the British Council Shopping Centre (BCSC) in association with the College of Estate Management. Design/methodology/approach - Discusses the themes of the presentations including the importance of a brand for business excellence, utilising the shopping centre assets, the key issues surrounding the new service charge code, the future of brands and performing in a changing world. Findings - New ideas and issues presented by the speakers gave an opportunity for practitioners and researchers to share good practice and explore the evolution of the current retail business climate. Originality/value - The paper provides an overview of the 28th BCSC Shopping Centre Conference and Exhibition 2007. © Emerald Group Publishing Limited.

AB - Purpose - This paper aims to review the 28th BCSC Shopping Centre Management Conference and Exhibition 2007, held at Edinburgh International Conference Centre, Edinburgh, from 26 to 28 February 2007, organised by the British Council Shopping Centre (BCSC) in association with the College of Estate Management. Design/methodology/approach - Discusses the themes of the presentations including the importance of a brand for business excellence, utilising the shopping centre assets, the key issues surrounding the new service charge code, the future of brands and performing in a changing world. Findings - New ideas and issues presented by the speakers gave an opportunity for practitioners and researchers to share good practice and explore the evolution of the current retail business climate. Originality/value - The paper provides an overview of the 28th BCSC Shopping Centre Conference and Exhibition 2007. © Emerald Group Publishing Limited.

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KW - Retailing

KW - Service charges

KW - Shopping centres

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JF - Facilities

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The 28th BCSC shopping centre management conference and exhibition 2007, 26-28 February 2007

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