Supply chain management in a messy context: the case of humanitarian logistics

Sarah Aline Schiffling; Maja Piecyk; Nigel Caldwell

Supply chain management in a messy context: the case of humanitarian logistics

Sarah Aline Schiffling, Maja Piecyk, Nigel Caldwell

Research output: Contribution to conference › Paper › peer-review

Abstract

Based on literature on "wicked" (Rittel and Webber 2007) or "messy" problems (Ackoff 1981) a conceptual framework for “messy supply chains” is developed. Findings from a series of semi-structured interviews explore the presence and potential effects of each of the “messy” characteristics in humanitarian logistics (HL), with a focus on three case studies of humanitarian responses. Aspects of behavioural complexity are currently underrepresented in HL literature. This could be a major reason why tools and techniques from commercial logistics do not always apply in a humanitarian context, providing researchers and practitioners with new insights into potential approaches to HL challenges.

Original language	English
Publication status	Published - 1 Jul 2015
Event	22nd Annual EurOMA Conference 2015 - Neuchatel, Switzerland Duration: 28 Jun 2015 → 1 Jul 2015

Conference

Conference	22nd Annual EurOMA Conference 2015
Abbreviated title	EurOMA 2015
Country/Territory	Switzerland
City	Neuchatel
Period	28/06/15 → 1/07/15

Cite this

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AU - Piecyk, Maja

AU - Caldwell, Nigel

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N2 - Based on literature on "wicked" (Rittel and Webber 2007) or "messy" problems (Ackoff 1981) a conceptual framework for “messy supply chains” is developed. Findings from a series of semi-structured interviews explore the presence and potential effects of each of the “messy” characteristics in humanitarian logistics (HL), with a focus on three case studies of humanitarian responses. Aspects of behavioural complexity are currently underrepresented in HL literature. This could be a major reason why tools and techniques from commercial logistics do not always apply in a humanitarian context, providing researchers and practitioners with new insights into potential approaches to HL challenges.

AB - Based on literature on "wicked" (Rittel and Webber 2007) or "messy" problems (Ackoff 1981) a conceptual framework for “messy supply chains” is developed. Findings from a series of semi-structured interviews explore the presence and potential effects of each of the “messy” characteristics in humanitarian logistics (HL), with a focus on three case studies of humanitarian responses. Aspects of behavioural complexity are currently underrepresented in HL literature. This could be a major reason why tools and techniques from commercial logistics do not always apply in a humanitarian context, providing researchers and practitioners with new insights into potential approaches to HL challenges.

M3 - Paper

T2 - 22nd Annual EurOMA Conference 2015

Y2 - 28 June 2015 through 1 July 2015

ER -

Supply chain management in a messy context: the case of humanitarian logistics

Abstract

Conference

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