Based on literature on "wicked" (Rittel and Webber 2007) or "messy" problems (Ackoff 1981) a conceptual framework for “messy supply chains” is developed. Findings from a series of semi-structured interviews explore the presence and potential effects of each of the “messy” characteristics in humanitarian logistics (HL), with a focus on three case studies of humanitarian responses. Aspects of behavioural complexity are currently underrepresented in HL literature. This could be a major reason why tools and techniques from commercial logistics do not always apply in a humanitarian context, providing researchers and practitioners with new insights into potential approaches to HL challenges.
|Publication status||Published - 1 Jul 2015|
|Event||22nd Annual EurOMA Conference 2015 - Neuchatel, Switzerland|
Duration: 28 Jun 2015 → 1 Jul 2015
|Conference||22nd Annual EurOMA Conference 2015|
|Abbreviated title||EurOMA 2015|
|Period||28/06/15 → 1/07/15|
Schiffling, S. A., Piecyk, M., & Caldwell, N. (2015). Supply chain management in a messy context: the case of humanitarian logistics. Paper presented at 22nd Annual EurOMA Conference 2015, Neuchatel, Switzerland.