Supply chain management in a messy context: the case of humanitarian logistics

Sarah Aline Schiffling, Maja Piecyk, Nigel Caldwell

Research output: Contribution to conferencePaperpeer-review


Based on literature on "wicked" (Rittel and Webber 2007) or "messy" problems (Ackoff 1981) a conceptual framework for “messy supply chains” is developed. Findings from a series of semi-structured interviews explore the presence and potential effects of each of the “messy” characteristics in humanitarian logistics (HL), with a focus on three case studies of humanitarian responses. Aspects of behavioural complexity are currently underrepresented in HL literature. This could be a major reason why tools and techniques from commercial logistics do not always apply in a humanitarian context, providing researchers and practitioners with new insights into potential approaches to HL challenges.
Original languageEnglish
Publication statusPublished - 1 Jul 2015
Event22nd Annual EurOMA Conference 2015 - Neuchatel, Switzerland
Duration: 28 Jun 20151 Jul 2015


Conference22nd Annual EurOMA Conference 2015
Abbreviated titleEurOMA 2015


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