Statistical process control: an essential ingredient for improving service and manufacuring quality

Ben Mason, Jiju Antony

Research output: Contribution to journal › Article › peer-review

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@article{16a438b2012d468d9443de28ce5e3c50,

title = "Statistical process control: an essential ingredient for improving service and manufacuring quality",

author = "Ben Mason and Jiju Antony",

year = "2000",

doi = "10.1108/09604520010341618",

language = "English",

volume = "10",

pages = "233--238",

journal = "Managing Service Quality",

issn = "0960-4529",

publisher = "Emerald Publishing Limited",

number = "4",

}