Stakeholder cxomplexity and the impact on the perceptions of project success

Olga Kowalska, Amos Peter Haniff

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Traditionally, a project was considered successful if it achieved time, cost and quality objectives. More recently, success criterion has been extended to the perception of project stakeholders. This paper explores the impact of client complexity on project success, with the aim to develop greater understanding of project success from the perspective of varied stakeholder groups. Drawing on the findings from a three-stage investigation, the paper presents a model of project success explaining how different stakeholder groups, forming the client, measure project success; how their requirements are managed in organizations; and how varied stakeholder groups influence the success of a project
Original languageEnglish
Title of host publicationEurOMA 2018 Conference Proceedings
Number of pages10
Publication statusPublished - 24 Jun 2018
Event25th Annual EurOMA Conference 2018 - Budapest University of Technology and Economics, Széchenyi István University, Budapest, Hungary
Duration: 24 Jun 201826 Jun 2018


Conference25th Annual EurOMA Conference 2018
Abbreviated titleEurOMA 2018
Internet address


  • Client complexity
  • Project success
  • Stakeholders


Dive into the research topics of 'Stakeholder cxomplexity and the impact on the perceptions of project success'. Together they form a unique fingerprint.

Cite this