This paper examines how e-business affects small firms in supply chains. Research in four UK supply chain cases, assistive/medical technology, construction, computer consumables and apparel, indicate widening gaps between large and small firm investment and strategy for exploitation of e-business. Existing models of e-business operationalisation are critically evaluated; and their appropriateness in providing insight and guidance is reflected on. While each model individually provides some useful insights, none are appropriate for examining small firm take up of e-business. Therefore a new framework is developed based on three key issues—cautiousness, contingency and cost-benefit.
- small firms SMEs
ASJC Scopus subject areas
- Business, Management and Accounting(all)
Zheng, J., Caldwell, N., Harland, C., Powell, P., Woerndl, M., & Xu, S. (2004). Small firms and e-business: cautiousness, contingency and cost-benefit. Journal of Purchasing and Supply Management, 10(1), 27-40. https://doi.org/10.1016/j.pursup.2003.11.004