Six sigma in service organisations: Benefits, challenges and difficulties, common myths, empirical observations and success factors

Jiju Antony, Frenie Jiju Antony, Maneesh Kumar, Byung Rae Cho

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	294-311
Number of pages	18
Journal	International Journal of Quality and Reliability Management
Volume	24
Issue number	3
DOIs	https://doi.org/10.1108/02656710710730889
Publication status	Published - 2007

Access to Document

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AU - Cho, Byung Rae

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