Six sigma for service processes

Jiju Antony

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	234-248
Number of pages	15
Journal	Business Process Management Journal
Volume	12
Issue number	2
DOIs	https://doi.org/10.1108/14637150610657558
Publication status	Published - 2006

Access to Document

@article{e5634edbfd6548dba9fde242c5f67603,

title = "Six sigma for service processes",

author = "Jiju Antony",

year = "2006",

doi = "10.1108/14637150610657558",

language = "English",

volume = "12",

pages = "234--248",

journal = "Business Process Management Journal",

issn = "1463-7154",

publisher = "Emerald Group Publishing Ltd.",

number = "2",

}