Setting the scene: The intercultural dimension of the contemporary workplace

This introductory chapter presents the purpose of the volume, scope, and relevance in contemporary research and practice on global and intercultural workplaces. The book’s nature and purpose are critical rather than prescriptive. It does not constitute a guide offering one-size-fits-all solutions to problems. Instead, it serves as a tool for critique and in-depth understanding of workplaces in the global context. It also includes themes that are overlooked in existing workplace-related scholarship, such as multilingualism, translation and interpreting, dignity, and deaf people in the workplace. These topics are critically discussed under the overarching themes of leadership, communication and trust.