Setting the Scene: The Intercultural Dimension of the Contemporary Workplace

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


This introductory chapter presents the purpose of the volume, its scope and relevance in contemporary research and practice on global and intercultural workplaces. The book’s nature and purpose are critical rather than prescriptive. It does not constitute a guide offering one-size-fits-all solutions to problems; instead, it serves as a tool for critique and in-depth understanding of workplaces in the global context. It also includes themes that are overlooked in existing workplace-related scholarship, such as multilingualism, translation and interpreting, cross-cultural understandings of workplace dignity, and deaf people in the workplace. These are critically discussed under the overarching themes of leadership, communication and trust.
Original languageEnglish
Title of host publicationIntercultural Communication in the Workplace
Subtitle of host publicationLeadership, Communication and Trust
EditorsKaterina Strani, Kerstin Pfeiffer
PublisherPalgrave Macmillan
Number of pages12
ISBN (Electronic)9783031423208
ISBN (Print)9783031423192
Publication statusPublished - 23 Dec 2023


  • intercultural
  • intercultural communication
  • Workplace
  • leadership
  • communication
  • trust
  • multilingualism
  • culture


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