Service Quality Performance Measurement in Public/Private Sectors'

S Black, S Briggs, William Keogh

    Research output: Contribution to journalArticlepeer-review

    24 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)400-405
    Number of pages6
    JournalManagerial Auditing Journal
    Volume16:7
    Publication statusPublished - 2001

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