Performance measurement tools: the Balanced Scorecard and the EFQM Excellence Model

Research output: Contribution to journal › Article

Original language	English
Pages (from-to)	14-29
Number of pages	16
Journal	Measuring Business Excellence
Volume	7, No.1
Publication status	Published - 2003

Cite this

@article{df682d27e1104b57ace2ee004871fa54,

title = "Performance measurement tools: the Balanced Scorecard and the EFQM Excellence Model",

author = "S Wongrassamee and Gardiner, \{P D\} and John Simmons",

year = "2003",

language = "English",

volume = "7, No.1",

pages = "14--29",

journal = "Measuring Business Excellence",

issn = "1368-3047",

publisher = "Emerald Publishing",

}