Patient expectation of a voice clinic consultation: development of the ACaPELa questionnaire by assessment of four hundred and fifty-five patients

R. Crosbie, Mary-Ellen McKendrick, S. Corson, A. Lowit, K. MacKenzie

Abstract

ABSTRACT: We need to understand our patients' expectations to be able to improve subjective outcomes, whilst delivering the best evidence-based care possible. We believe we are the first to present data reporting patients' expectations in a Voice Clinic patient cohort. There is a lack of evidence and understanding of patient expectation and its relationship with patient care. It is envisaged that our ACaPELa questionnaire will be used in routine clinical practice to not only establish patients' expectation from a laryngology consultation, both clinical and therapy based, but will also be used post consultation to assess whether these expectations have been achieved, or not. This article is protected by copyright. All rights reserved.Full-text available · Article · Nov 2015 · Clinical otolaryngology: official journal of ENT-UK; official journal of Netherlands Society for Oto-Rhino-Laryngology & Cervico-Facial Surgery
Original languageEnglish
Pages (from-to)185-188
JournalClinical Otolaryngology
Volume42
Issue number1
Early online date25 Nov 2015
DOIs
StatePublished - Feb 2017

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patient
Referral and Consultation
expectation
Otolaryngology
questionnaire
Netherlands
Research Design
patient care
surgery
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routine
therapy
reporting
Great Britain
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care
assessment
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understanding
practice

Cite this

Crosbie, R.; McKendrick, Mary-Ellen; Corson, S.; Lowit, A.; MacKenzie, K. / Patient expectation of a voice clinic consultation: development of the ACaPELa questionnaire by assessment of four hundred and fifty-five patients.

In: Clinical Otolaryngology, Vol. 42, No. 1, 02.2017, p. 185-188.

Research output: Contribution to journalArticle

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author = "R. Crosbie and Mary-Ellen McKendrick and S. Corson and A. Lowit and K. MacKenzie",
year = "2017",
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doi = "10.1111/coa.12593",
volume = "42",
pages = "185--188",
journal = "Clinical Otolaryngology",
issn = "1749-4478",
publisher = "Wiley",
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}

Patient expectation of a voice clinic consultation: development of the ACaPELa questionnaire by assessment of four hundred and fifty-five patients. / Crosbie, R.; McKendrick, Mary-Ellen; Corson, S.; Lowit, A.; MacKenzie, K.

In: Clinical Otolaryngology, Vol. 42, No. 1, 02.2017, p. 185-188.

Research output: Contribution to journalArticle

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AU - Crosbie,R.

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AU - Corson,S.

AU - Lowit,A.

AU - MacKenzie,K.

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N2 - ABSTRACT: We need to understand our patients' expectations to be able to improve subjective outcomes, whilst delivering the best evidence-based care possible. We believe we are the first to present data reporting patients' expectations in a Voice Clinic patient cohort. There is a lack of evidence and understanding of patient expectation and its relationship with patient care. It is envisaged that our ACaPELa questionnaire will be used in routine clinical practice to not only establish patients' expectation from a laryngology consultation, both clinical and therapy based, but will also be used post consultation to assess whether these expectations have been achieved, or not. This article is protected by copyright. All rights reserved.Full-text available · Article · Nov 2015 · Clinical otolaryngology: official journal of ENT-UK; official journal of Netherlands Society for Oto-Rhino-Laryngology & Cervico-Facial Surgery

AB - ABSTRACT: We need to understand our patients' expectations to be able to improve subjective outcomes, whilst delivering the best evidence-based care possible. We believe we are the first to present data reporting patients' expectations in a Voice Clinic patient cohort. There is a lack of evidence and understanding of patient expectation and its relationship with patient care. It is envisaged that our ACaPELa questionnaire will be used in routine clinical practice to not only establish patients' expectation from a laryngology consultation, both clinical and therapy based, but will also be used post consultation to assess whether these expectations have been achieved, or not. This article is protected by copyright. All rights reserved.Full-text available · Article · Nov 2015 · Clinical otolaryngology: official journal of ENT-UK; official journal of Netherlands Society for Oto-Rhino-Laryngology & Cervico-Facial Surgery

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