Multicultural Communication and Trust in the Contemporary Workplace

In increasingly globalised workplaces, there is an urgent necessity for good intercultural communication skills. The ability to work together harmoniously and successfully in a multicultural environment is challenging but vital to the success of a workplace. Sharing a common “negotiated culture” is of paramount importance. But how does this negotiated culture emerge, how is trust established, especially in a short timescale, and how do multicultural teams function, negotiate and deal with conflict? How do we then develop intercultural competence in the workplace? We attempt to respond to these questions by critically revisiting and challenging established models and methods of analysis.