Mental workload in command and control teams: Musings on the outputs of EAST and WESTT

Mark S Young, Neville A Stanton, Guy H Walker, Daniel P Jenkins, Paul M Salmon

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    The EAST methodology (Event Analysis of Systemic Teamwork) has recently been developed as a means for analyzing command and control scenarios. Its counterpart, the WESTT computer-based analytical prototyping tool (Workload, Error, Situation awareness, Time and Teamwork) allows analysts to visualize, model and measure these command and control networks and activities. Recent studies applying EAST and WESTT to the military domain have led to simplistic inferences about the relative levels of demands during phases of task activity. The present paper takes these inferences a step further, suggesting alternative methods for evaluating mental workload based on human information processing models and network metrics such as latent semantic analysis. Whilst much development work is implied, these analyses offer the possibility not only to quantify mental workload across the network, adding further value to the EAST/WESTT toolkit.

    Original languageEnglish
    Title of host publicationEngineering Psychology and Cognitive Ergonomics
    Subtitle of host publication7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings
    EditorsDon Harris
    PublisherSpringer
    Pages455-464
    Number of pages10
    ISBN (Electronic)978-3-540-73331-7
    ISBN (Print)978-3-540-73330-0
    DOIs
    Publication statusPublished - 2007
    Event7th International Conference on Engineering Psychology and Cognitive Ergonomics - Beijing, China
    Duration: 22 Jul 200727 Jul 2007

    Publication series

    NameLecture Notes in Computer Science
    Volume4562
    ISSN (Print)0302-9743

    Conference

    Conference7th International Conference on Engineering Psychology and Cognitive Ergonomics
    Abbreviated titleEPCE 2007
    CountryChina
    CityBeijing
    Period22/07/0727/07/07
    OtherHeld as Part of HCI International 2007

    Cite this

    Young, M. S., Stanton, N. A., Walker, G. H., Jenkins, D. P., & Salmon, P. M. (2007). Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. In D. Harris (Ed.), Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings (pp. 455-464). (Lecture Notes in Computer Science; Vol. 4562). Springer. https://doi.org/10.1007/978-3-540-73331-7_50
    Young, Mark S ; Stanton, Neville A ; Walker, Guy H ; Jenkins, Daniel P ; Salmon, Paul M. / Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings. editor / Don Harris. Springer, 2007. pp. 455-464 (Lecture Notes in Computer Science).
    @inproceedings{4a40c7ea11d34e00bd6f2c032c079739,
    title = "Mental workload in command and control teams: Musings on the outputs of EAST and WESTT",
    abstract = "The EAST methodology (Event Analysis of Systemic Teamwork) has recently been developed as a means for analyzing command and control scenarios. Its counterpart, the WESTT computer-based analytical prototyping tool (Workload, Error, Situation awareness, Time and Teamwork) allows analysts to visualize, model and measure these command and control networks and activities. Recent studies applying EAST and WESTT to the military domain have led to simplistic inferences about the relative levels of demands during phases of task activity. The present paper takes these inferences a step further, suggesting alternative methods for evaluating mental workload based on human information processing models and network metrics such as latent semantic analysis. Whilst much development work is implied, these analyses offer the possibility not only to quantify mental workload across the network, adding further value to the EAST/WESTT toolkit.",
    author = "Young, {Mark S} and Stanton, {Neville A} and Walker, {Guy H} and Jenkins, {Daniel P} and Salmon, {Paul M}",
    year = "2007",
    doi = "10.1007/978-3-540-73331-7_50",
    language = "English",
    isbn = "978-3-540-73330-0",
    series = "Lecture Notes in Computer Science",
    publisher = "Springer",
    pages = "455--464",
    editor = "Don Harris",
    booktitle = "Engineering Psychology and Cognitive Ergonomics",

    }

    Young, MS, Stanton, NA, Walker, GH, Jenkins, DP & Salmon, PM 2007, Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. in D Harris (ed.), Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings. Lecture Notes in Computer Science, vol. 4562, Springer, pp. 455-464, 7th International Conference on Engineering Psychology and Cognitive Ergonomics, Beijing, China, 22/07/07. https://doi.org/10.1007/978-3-540-73331-7_50

    Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. / Young, Mark S; Stanton, Neville A; Walker, Guy H; Jenkins, Daniel P; Salmon, Paul M.

    Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings. ed. / Don Harris. Springer, 2007. p. 455-464 (Lecture Notes in Computer Science; Vol. 4562).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    TY - GEN

    T1 - Mental workload in command and control teams: Musings on the outputs of EAST and WESTT

    AU - Young, Mark S

    AU - Stanton, Neville A

    AU - Walker, Guy H

    AU - Jenkins, Daniel P

    AU - Salmon, Paul M

    PY - 2007

    Y1 - 2007

    N2 - The EAST methodology (Event Analysis of Systemic Teamwork) has recently been developed as a means for analyzing command and control scenarios. Its counterpart, the WESTT computer-based analytical prototyping tool (Workload, Error, Situation awareness, Time and Teamwork) allows analysts to visualize, model and measure these command and control networks and activities. Recent studies applying EAST and WESTT to the military domain have led to simplistic inferences about the relative levels of demands during phases of task activity. The present paper takes these inferences a step further, suggesting alternative methods for evaluating mental workload based on human information processing models and network metrics such as latent semantic analysis. Whilst much development work is implied, these analyses offer the possibility not only to quantify mental workload across the network, adding further value to the EAST/WESTT toolkit.

    AB - The EAST methodology (Event Analysis of Systemic Teamwork) has recently been developed as a means for analyzing command and control scenarios. Its counterpart, the WESTT computer-based analytical prototyping tool (Workload, Error, Situation awareness, Time and Teamwork) allows analysts to visualize, model and measure these command and control networks and activities. Recent studies applying EAST and WESTT to the military domain have led to simplistic inferences about the relative levels of demands during phases of task activity. The present paper takes these inferences a step further, suggesting alternative methods for evaluating mental workload based on human information processing models and network metrics such as latent semantic analysis. Whilst much development work is implied, these analyses offer the possibility not only to quantify mental workload across the network, adding further value to the EAST/WESTT toolkit.

    U2 - 10.1007/978-3-540-73331-7_50

    DO - 10.1007/978-3-540-73331-7_50

    M3 - Conference contribution

    SN - 978-3-540-73330-0

    T3 - Lecture Notes in Computer Science

    SP - 455

    EP - 464

    BT - Engineering Psychology and Cognitive Ergonomics

    A2 - Harris, Don

    PB - Springer

    ER -

    Young MS, Stanton NA, Walker GH, Jenkins DP, Salmon PM. Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. In Harris D, editor, Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings. Springer. 2007. p. 455-464. (Lecture Notes in Computer Science). https://doi.org/10.1007/978-3-540-73331-7_50