Mental workload in command and control teams: Musings on the outputs of EAST and WESTT

Mark S Young; Neville A Stanton; Guy H Walker; Daniel P Jenkins; Paul M Salmon

doi:10.1007/978-3-540-73331-7_50

Mental workload in command and control teams: Musings on the outputs of EAST and WESTT

Mark S Young, Neville A Stanton, Guy H Walker, Daniel P Jenkins, Paul M Salmon

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Citations (Scopus)

Abstract

The EAST methodology (Event Analysis of Systemic Teamwork) has recently been developed as a means for analyzing command and control scenarios. Its counterpart, the WESTT computer-based analytical prototyping tool (Workload, Error, Situation awareness, Time and Teamwork) allows analysts to visualize, model and measure these command and control networks and activities. Recent studies applying EAST and WESTT to the military domain have led to simplistic inferences about the relative levels of demands during phases of task activity. The present paper takes these inferences a step further, suggesting alternative methods for evaluating mental workload based on human information processing models and network metrics such as latent semantic analysis. Whilst much development work is implied, these analyses offer the possibility not only to quantify mental workload across the network, adding further value to the EAST/WESTT toolkit.

Original language	English
Title of host publication	Engineering Psychology and Cognitive Ergonomics
Subtitle of host publication	7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings
Editors	Don Harris
Publisher	Springer
Pages	455-464
Number of pages	10
ISBN (Electronic)	978-3-540-73331-7
ISBN (Print)	978-3-540-73330-0
DOIs	https://doi.org/10.1007/978-3-540-73331-7_50
Publication status	Published - 2007
Event	7th International Conference on Engineering Psychology and Cognitive Ergonomics - Beijing, China Duration: 22 Jul 2007 → 27 Jul 2007

Publication series

Name	Lecture Notes in Computer Science
Volume	4562
ISSN (Print)	0302-9743

Conference

Conference	7th International Conference on Engineering Psychology and Cognitive Ergonomics
Abbreviated title	EPCE 2007
Country/Territory	China
City	Beijing
Period	22/07/07 → 27/07/07
Other	Held as Part of HCI International 2007

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10.1007/978-3-540-73331-7_50

Cite this

Young, M. S., Stanton, N. A., Walker, G. H., Jenkins, D. P., & Salmon, P. M. (2007). Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. In D. Harris (Ed.), Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings (pp. 455-464). (Lecture Notes in Computer Science; Vol. 4562). Springer. https://doi.org/10.1007/978-3-540-73331-7_50

Young, Mark S ; Stanton, Neville A ; Walker, Guy H et al. / Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings. editor / Don Harris. Springer, 2007. pp. 455-464 (Lecture Notes in Computer Science).

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title = "Mental workload in command and control teams: Musings on the outputs of EAST and WESTT",

abstract = "The EAST methodology (Event Analysis of Systemic Teamwork) has recently been developed as a means for analyzing command and control scenarios. Its counterpart, the WESTT computer-based analytical prototyping tool (Workload, Error, Situation awareness, Time and Teamwork) allows analysts to visualize, model and measure these command and control networks and activities. Recent studies applying EAST and WESTT to the military domain have led to simplistic inferences about the relative levels of demands during phases of task activity. The present paper takes these inferences a step further, suggesting alternative methods for evaluating mental workload based on human information processing models and network metrics such as latent semantic analysis. Whilst much development work is implied, these analyses offer the possibility not only to quantify mental workload across the network, adding further value to the EAST/WESTT toolkit.",

author = "Young, {Mark S} and Stanton, {Neville A} and Walker, {Guy H} and Jenkins, {Daniel P} and Salmon, {Paul M}",

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Young, MS, Stanton, NA, Walker, GH, Jenkins, DP & Salmon, PM 2007, Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. in D Harris (ed.), Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings. Lecture Notes in Computer Science, vol. 4562, Springer, pp. 455-464, 7th International Conference on Engineering Psychology and Cognitive Ergonomics, Beijing, China, 22/07/07. https://doi.org/10.1007/978-3-540-73331-7_50

Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. / Young, Mark S; Stanton, Neville A; Walker, Guy H et al.
Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings. ed. / Don Harris. Springer, 2007. p. 455-464 (Lecture Notes in Computer Science; Vol. 4562).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T1 - Mental workload in command and control teams: Musings on the outputs of EAST and WESTT

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AU - Stanton, Neville A

AU - Walker, Guy H

AU - Jenkins, Daniel P

AU - Salmon, Paul M

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N2 - The EAST methodology (Event Analysis of Systemic Teamwork) has recently been developed as a means for analyzing command and control scenarios. Its counterpart, the WESTT computer-based analytical prototyping tool (Workload, Error, Situation awareness, Time and Teamwork) allows analysts to visualize, model and measure these command and control networks and activities. Recent studies applying EAST and WESTT to the military domain have led to simplistic inferences about the relative levels of demands during phases of task activity. The present paper takes these inferences a step further, suggesting alternative methods for evaluating mental workload based on human information processing models and network metrics such as latent semantic analysis. Whilst much development work is implied, these analyses offer the possibility not only to quantify mental workload across the network, adding further value to the EAST/WESTT toolkit.

AB - The EAST methodology (Event Analysis of Systemic Teamwork) has recently been developed as a means for analyzing command and control scenarios. Its counterpart, the WESTT computer-based analytical prototyping tool (Workload, Error, Situation awareness, Time and Teamwork) allows analysts to visualize, model and measure these command and control networks and activities. Recent studies applying EAST and WESTT to the military domain have led to simplistic inferences about the relative levels of demands during phases of task activity. The present paper takes these inferences a step further, suggesting alternative methods for evaluating mental workload based on human information processing models and network metrics such as latent semantic analysis. Whilst much development work is implied, these analyses offer the possibility not only to quantify mental workload across the network, adding further value to the EAST/WESTT toolkit.

U2 - 10.1007/978-3-540-73331-7_50

DO - 10.1007/978-3-540-73331-7_50

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Young MS, Stanton NA, Walker GH, Jenkins DP, Salmon PM. Mental workload in command and control teams: Musings on the outputs of EAST and WESTT. In Harris D, editor, Engineering Psychology and Cognitive Ergonomics: 7th International Conference, EPCE 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007. Proceedings. Springer. 2007. p. 455-464. (Lecture Notes in Computer Science). doi: 10.1007/978-3-540-73331-7_50

Mental workload in command and control teams: Musings on the outputs of EAST and WESTT

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