Abstract
For companies competing in highly dynamic markets, the search for new sources of competitive advantages is mandatory. Innovation is considered a fundamental component of a successful business as it allows companies to sustain profit margins and sales growth and to reduce pressures coming from competitors. In the knowledge-driven economy, information and communication technology (ICT) plays an important role as it enables innovation in product/service, processes and organisations especially in service companies. This paper investigates the role of ICT in logistics innovation. The focus of the paper is on the effects that ICT usage is having on the management of small third-party logistics service providers (3PLs). On the basis of quantitative and qualitative evidence emerging from a recent survey carried out on the Italian logistic service market, the paper analyses how ICT is used to support logistics innovation and the factors inhibiting/facilitate the usage of ICT in such companies. Implications for logistics innovation management will be outlined from both research and managerial perspectives.
Original language | English |
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Title of host publication | Global supply chains: developing skills, capabilities and networks |
Subtitle of host publication | Proceedings of the Logistics Research Network Annual Conference 2007 |
Editors | Chandra S. Lalwani, John Mangan, Tim Butcher, Adrian Coronado Mondragon |
Publisher | Academic Press |
Pages | 81-86 |
Number of pages | 6 |
Publication status | Published - 2007 |
Event | 12th Annual Conference of the Logistics Research Network 2077 - Kingston Upon Hull, United Kingdom Duration: 5 Sept 2007 → 7 Sept 2007 |
Conference
Conference | 12th Annual Conference of the Logistics Research Network 2077 |
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Country/Territory | United Kingdom |
City | Kingston Upon Hull |
Period | 5/09/07 → 7/09/07 |