Leadership Intelligence: how to deal with incompetence

Research output: Contribution to specialist publicationArticle


Universities employ millions of people around the world and it is unrealistic to expect everything to go swimmingly all the time.

Perhaps in a time before the tyrannies of research assessment, student surveys and various other university rankings, a stern ignoring might have been in order. These days, it is much more likely that someone will be tasked with having what might euphemistically be called a “difficult conversation”.
Original languageEnglish
Specialist publicationTimes Higher Education
Publication statusPublished - 7 Mar 2019


  • leadership

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