Key Concepts for Cultural Communication in the Workplace

Katerina Strani, Máiréad Nic Craith, Florian Scheuring, Pedro Castillo Ortiz

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


Starting with a preliminary consideration of culture, communication, and the workplace in a global context, we examine how culture and communication are intrinsic to our understandings of the workplace, and provide core examples of how the workplace can be analysed both as a culture and as a communicative practice. We revisit established models with critical intent and emphasise the need to move beyond Anglo-Saxon understandings and frameworks. Overall, we provide a critical theoretical framework around culture and communication for the volume’s discussion on interculturality in contemporary workplaces, leaving leadership and trust for a more focused consideration in subsequent chapters.
Original languageEnglish
Title of host publicationIntercultural Issues in the Workplace
Subtitle of host publicationLeadership, Communication and Trust
EditorsKaterina Strani, Kerstin Pfeiffer
PublisherPalgrave Macmillan
Number of pages15
ISBN (Electronic)9783031423208
ISBN (Print)9783031423192
Publication statusPublished - 23 Dec 2023


Dive into the research topics of 'Key Concepts for Cultural Communication in the Workplace'. Together they form a unique fingerprint.

Cite this