Interaction Effects of Perceived Leadership Style and Employees’ Emotional Intelligence on Work Behavior

This study examines transformational and transactional leadership styles and how each style affects the following employee work behaviors: job satisfaction, job stress, job performance, and turnover intention. It also determines how each leadership style moderates the relationship between emotional intelligence and the four employee behaviors. We administered a set of questionnaires: the Multifactor Leadership Questionnaire measures managers’ perceived leadership styles, the BarOn- i measures emotional intelligence, the Occupational Stress Inventory measures work stress, and the Minnesota Satisfaction Questionnaire measures job satisfaction. We administered the Performance Inventory to measure performance and the Propensity to Leave Index to measure turnover intention. A total of 305 subjects from non- manufacturing companies participated in this study. The results of a two-way ANOVA revealed the significant interaction effects of leadership styles and emotional intelligence on job satisfaction and work stress, but not significant effects on job performance and turnover intention.