Intellectual Capital and Supply Chain Mapping: A Proposed Framework

Owing to the staggering impacts of COVID 19 on supply chain performance, firms are increasingly looking toward supply chain mapping as the most suitable option to build a resilient and sustainable supply chain. Organizations’ intellectual capital, in this regard, can play an instrumental role by making firms better prepared for risk and unforeseen events. Consequently, the learning organization could acquire the capability to observe the flow of products or services with real-time information gaining a competitive advantage over their competition and value creation. This chapter argues that by introducing IC in supply chain mapping, a firm can improve its supply chain performance. It can also uplift supply chain visibility, which further can identify the weak areas or individual’s performance and allow firms to take action accordingly. We offer a testable framework by explaining how the various IC dimensions can contribute to the SC mapping of a firm, strengthening the firm’s resilience. The chapter adopts a qualitative approach and builds the arguments based upon the available literature.