Instilling employees with meaning to communicate: servant leadership affecting employee voice behavior through meaning

Muhammad Mumtaz Khan*, Muhammad Shujaat Mubarik, Syed Saad Ahmed, Syed Rizwan Ali, Syed Sajid Siraj

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

Purpose
This study aims to analyze the connection between servant leadership and the promotive and prohibitive voice behavior of employees. In addition, this study explained how servant leadership affects promotive and prohibitive voice behavior through meaning.

Design/methodology/approach
For this study, data were collected from employee–manager dyads employed in the service sector. Each of the waves was initiated two months after the first wave. Finally, 286 useful responses were obtained. The collected data was analyzed through covariance-based structural equation modeling.

Findings
Servant leadership is related with meaning, promotive voice behavior and prohibitive voice behavior. Meaning is found to mediate the relationship between servant leadership and the two facets of voice behavior.

Originality/value
To the best of the authors’ knowledge, this study is the first to explore the mediating role of meaning relating servant leadership to promotive and prohibitive voice behavior.
Original languageEnglish
Article number0218
JournalGlobal Knowledge, Memory and Communication
Early online date18 Sept 2023
DOIs
Publication statusE-pub ahead of print - 18 Sept 2023

Keywords

  • Meaning
  • Prohibitive voice behavior
  • Promotive voice behavior
  • Servant leadership

ASJC Scopus subject areas

  • Library and Information Sciences

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