Improving the bottom line: moving towards a transport purchasing capability maturity model

Andreas Holter, James Millar Ritchie, William Nigel Shaw, David Grant

Research output: Contribution to conferenceOther

Abstract

Transport is often considered a service that can easily be purchased and obtained without further
complications. However, managing and purchasing transport is a complex process. A five step
transport purchasing capability maturity model is proposed which should help shippers monitor and
improve their transport purchasing and management processes. It holds that certain tools and senior
management awareness and associated aspirations can drive changes from one level to the next
allowing a shipper to rapidly progress towards full purchasing maturity. This paper bridges a gap in
knowledge on the organisation, monitoring and improvement of the transport function through
contributing a comprehensive model to develop this long overlooked but vital business function. The
authors have found no similar methodology in the literature within this domain.
Original languageEnglish
Number of pages6
Publication statusPublished - 2008
EventLogistics Research Network Annual Conference 2008 - Liverpool, United Kingdom
Duration: 10 Sep 200812 Sep 2008

Conference

ConferenceLogistics Research Network Annual Conference 2008
CountryUnited Kingdom
CityLiverpool
Period10/09/0812/09/08

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  • Cite this

    Holter, A., Ritchie, J. M., Shaw, W. N., & Grant, D. (2008). Improving the bottom line: moving towards a transport purchasing capability maturity model. Logistics Research Network Annual Conference 2008, Liverpool, United Kingdom.