Image-based Emotion Feedback: How Does the Crowd Feel? And Why?

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In previous work we developed a method for interior designers to receive image-based feedback about a crowd’s emotions when viewing their designs. Although the designers clearly desired a service which provided the new style of feedback, we wanted to find out if an internet crowd would enjoy, and become engaged in, giving emotion feedback this way. In this paper, through a mixed methods study, we expose whether and why internet users enjoy giving emotion feedback using images compared to responding with text. We measured the participants’ cognitive styles and found that they correlate with the reported utility and engagement of using images. Those more visual than they are verbal were more engaged by using images to express emotion compared to text. Enlightening qualitative insights reveal, surprisingly, that half of our participants have an appetite for expressing emotions this way, value engagement over clarity, and would use images for emotion feedback in contexts other than design feedback.
Original languageEnglish
Title of host publicationProceedings of the 2017 Conference on Designing Interactive Systems
PublisherAssociation for Computing Machinery
Pages451-463
Number of pages13
ISBN (Print)9781450349222
DOIs
Publication statusPublished - 10 Jun 2017
EventDesigning Interactive Systems 2017 - The Assembly Rooms, Edinburgh, United Kingdom
Duration: 10 Jun 201714 Jun 2017
http://dis2017.org/

Conference

ConferenceDesigning Interactive Systems 2017
Abbreviated titleDIS2017
CountryUnited Kingdom
CityEdinburgh
Period10/06/1714/06/17
Internet address

Keywords

  • creativity
  • cognitive styles
  • design feedback
  • crowdsourcing
  • perceptual and emotional feedback
  • image summarisation
  • affective computing

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    Robb, D., Padilla, S., Methven, T., Kalkreuter, B., & Chantler, M. J. (2017). Image-based Emotion Feedback: How Does the Crowd Feel? And Why? In Proceedings of the 2017 Conference on Designing Interactive Systems (pp. 451-463). Association for Computing Machinery. https://doi.org/10.1145/3064663.3064665