ICT as a strategic enhancer in small firms: a study of New Zealand and Scotland

Laura Galloway, John William Sanders, Jo Benseman

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)
78 Downloads (Pure)

Abstract

Amongst the sample of firms, all of which are internet-participants, no variation in sophistication or strategic use of ICT is observed between small and very small (fewer than 5 employees) firms.
New Zealand small firms exhibit more sophisticated use of ICT than Scottish small firms, and this is linked to different norms and expectations amongst users in each country rather than differences in growth or development orientation between the two countries.
Further empirical and theoretical work on strategy and small firms is recommended, particularly since there is some suggestion from this study that small firms’ ICT strategies are reactive, emergent and not necessarily associated with growth.
Original languageEnglish
Pages (from-to)647-657
Number of pages11
JournalStrategic Change
Volume25
Issue number6
DOIs
Publication statusPublished - 23 Nov 2016

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