I Remember You! Interaction with Memory for an Empathic Virtual Robotic Tutor

Helen Hastie, Mei Yii Lim, Srinivasan Chandrasekaran Janarthanam, Amol Deshmukh, Ruth Aylett, Mary Ellen Foster, Lynne Hall

Research output: Chapter in Book/Report/Conference proceedingConference contribution

15 Citations (Scopus)

Abstract

We present a study that investigates the effect of incorporatingmemory in the interaction for a virtual robotic tutorin terms of helping children achieve a pedagogical goal andthe perceived likeability and empathy of the tutor. Thedomain is a virtual robotic tutor who is guiding and helpinglearners through a mobile Treasure Hunt exercise thattests their map reading skills. The contribution describedin this paper is the discovery that incorporating ‘memory’through utterances that recall events from previous interactionssignificantly increases the learner’s ability to performa pedagogical task. However, the virtual tutor with memorywas perceived as less likeable and the instructions given asharder to follow than with a virtual tutor without memory.In addition, there was a significant drop in perceived empathy.This work has a large potential influence in the fieldof interaction design for agents as one cannot blindly addin human-like features, such as, memory that improve taskperformance without considering the potential detrimentaleffects to the perceived empathy and likeability.
Original languageEnglish
Title of host publicationProceedings of the 15th International Conference on Autonomous Agents and Multiagent Systems (AAMAS 2016)
PublisherAssociation for Computing Machinery
Pages931-939
Number of pages9
ISBN (Print)9781450342391
Publication statusPublished - 9 May 2016
Event15th International Conference on Autonomous Agents and Multiagent Systems 2016 - Singapore, Singapore, Singapore
Duration: 9 May 201613 May 2016

Conference

Conference15th International Conference on Autonomous Agents and Multiagent Systems 2016
Abbreviated titleAAMAS 2016
CountrySingapore
CitySingapore
Period9/05/1613/05/16

Keywords

  • Human-Robot Interaction
  • Human-Agent Interaction
  • Empathy
  • Memory

Fingerprint Dive into the research topics of 'I Remember You! Interaction with Memory for an Empathic Virtual Robotic Tutor'. Together they form a unique fingerprint.

  • Cite this

    Hastie, H., Lim, M. Y., Chandrasekaran Janarthanam, S., Deshmukh, A., Aylett, R., Foster, M. E., & Hall, L. (2016). I Remember You! Interaction with Memory for an Empathic Virtual Robotic Tutor. In Proceedings of the 15th International Conference on Autonomous Agents and Multiagent Systems (AAMAS 2016) (pp. 931-939). Association for Computing Machinery.