Abstract
The majority of research in Collaborative Information Retrieval (CIR) has assumed that collaborating team members have uniform information access. However, practice and research has shown that there may not always be uniform information access among team members, e.g. in healthcare, government, etc. To the best of our knowledge, there has not been a controlled user evaluation to measure the impact of non-uniform information access on CIR outcomes. To address this shortcomcontrolled user evaluation using 2 non-uniform access scenarios (document removal and term blacklisting) and 1 full and uniform access scenario. Following this, a design interview was undertaken to provide interface design suggestions. Evaluation results show that neither of the 2 non-uniform access scenarios had a significant negative impact on collaborative and individual search outcomes. Design interview results suggested that awareness of team's query history and intersecting viewed/judged documents could potentially help users share their expertise without disclosing sensitive information. Based on our results we provide important design recommendations to better support users with non-uniform information access in CIR.
Original language | English |
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Title of host publication | Proceedings of the 2017 Conference on Human Information Interaction and Retrieval (CHIIR 2017) |
Place of Publication | New York |
Publisher | Association for Computing Machinery |
Pages | 235-244 |
Number of pages | 10 |
ISBN (Electronic) | 9781450346771 |
DOIs | |
Publication status | Published - 7 Mar 2017 |
Event | 2nd ACM SIGIR Conference on Human Information Interaction and Retrieval - Oslo, Norway Duration: 7 Mar 2017 → 11 Mar 2017 http://sigir.org/chiir2017/ (Conference website) |
Publication series
Name | Proceedings of the Conferences on Human Information Interaction and Retrieval (CHIIR) |
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Publisher | Association for Computer Machinery, Inc. |
Conference
Conference | 2nd ACM SIGIR Conference on Human Information Interaction and Retrieval |
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Abbreviated title | CHIIR 2017 |
Country/Territory | Norway |
City | Oslo |
Period | 7/03/17 → 11/03/17 |
Internet address |
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Keywords
- Collaborative information retrieval
- Information access
- Interface design
- Multi-level collaboration
- Non-uniform access
ASJC Scopus subject areas
- Human-Computer Interaction
- Information Systems