Factors affecting Libyan citizens satisfaction with e-government services

Omar Bin Musa*, Fauzia Abuwdn, Iznora Aini Binti Zolkifly, Abdullah Almasri

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)


E-government services have become the main interface between governments and their citizens. To ensure that citizens are satisfied with these services is priority government currently, as technology introduces a new feature every day in this digital world. This research paper will examine relevant factors of citizen Adoption and Use of and Satisfaction with E-Government among Libyan citizens.

Original languageEnglish
Pages (from-to)1-23
Number of pages23
JournalInternational Journal of Innovation, Creativity and Change
Issue number4
Publication statusPublished - 1 Jan 2019


  • E-government
  • E-government services
  • Libyan citizens
  • Satisfaction

ASJC Scopus subject areas

  • Education
  • Arts and Humanities (miscellaneous)


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