Exploring the impact of national culture on performance measurement

Ihssan M. Jwijati, Umit S. Bititci

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

The purpose of the research presented in this paper is to explore the impact of national culture on the design, implementation and use of performance measurement systems (PMS). Managing performance of organizations using management control system or performance management systems is essential for managers. As organizations are increasingly having to expand globally, they are forced to operate their original PMSs, but in different cultures. While, the impact of culture on PMS implementation have been revisited in the performance management literature from organizational perspectives, the impact of national culture on PMS was not clearly explored. Therefore the aim of the authors is to explore the impact of national culture on the lifecycle of PMS. Qualitative inductive research approach, and semi structured interviews of indigenous SMEs' were employed, and the findings suggest that national culture impact PMSs life-cycle and propositions are provided explaining the expected behaviour of different national cultures.

Original languageEnglish
Title of host publicationIFIP Advances in Information and Communication Technology
Place of PublicationNew York
PublisherSpringer
Pages425-432
Number of pages8
Volume440
ISBN (Print)9783662447321
DOIs
Publication statusPublished - 2014
EventIFIP WG 5.7 International Conference on Advances in Production Management Systems - Ajaccio, United Kingdom
Duration: 20 Sep 201424 Sep 2014

Publication series

NameIFIP Advances in Information and Communication Technology
NumberPART 3
Volume440
ISSN (Print)18684238

Conference

ConferenceIFIP WG 5.7 International Conference on Advances in Production Management Systems
Abbreviated titleAPMS 2014
CountryUnited Kingdom
CityAjaccio
Period20/09/1424/09/14

Keywords

  • change management
  • cross-cultural management
  • performance measurement
  • SME

Fingerprint Dive into the research topics of 'Exploring the impact of national culture on performance measurement'. Together they form a unique fingerprint.

Cite this