Evaluating service quality in a UK hotel chain: a case study

Jiju Antony, Frenie Jiju Antony, Sid Ghosh

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	380-384
Number of pages	5
Journal	International Journal of Contemporary Hospitality Management
Volume	16
Issue number	6
DOIs	https://doi.org/10.1108/09596110410550833
Publication status	Published - 2004

Access to Document

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title = "Evaluating service quality in a UK hotel chain: a case study",

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