Enhancing the student experience: Setting up the student experience unit

Ummesalma Husein

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

    Abstract


    This chapter sets ground to realize the exceptional significance of students to international branch campuses, which is a popular mode of transnational higher education. Mission statements of different international branch campuses is analysed that converge on the fact that most of these institutions irrespective of the host country perceive student as their priority. The chapter then moves in to explaining student choice, in a situation where number of international branch campuses co-exists in a home country such as the case of United Arab Emirates that hosts 19% of the world’s current branch campuses (Observatory 2012). This information is then employed to expound how international branch campuses can progressively build student experience. Within this chapter, readers can find steps to build student experience in the first year of operation, followed by fine steps that can assist in progressively developing student experience. The chapter then addresses the significance of student in transnational higher education and how this can be developed, leveraged and converted to be a potent tool such as to ensure sustainable branch campuses (a form of transnational higher education).
    Original languageEnglish
    Title of host publicationHigher Education Management and Operational Research
    Subtitle of host publicationDemonstrating New Practices and Metaphors
    EditorsGary Bell, Jon Warwick, Peter Galbraith
    Place of PublicationRotterdam
    PublisherSense Publishers
    Pages153-166
    Number of pages13
    Edition1st
    ISBN (Electronic)978-94-6091-976-3
    ISBN (Print)978-94-6091-975-6
    Publication statusPublished - 2012

    Publication series

    NameEducational Futures : Rethinking Theory and Practice
    PublisherSense Publishers
    Volume54

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  • Cite this

    Husein, U. (2012). Enhancing the student experience: Setting up the student experience unit. In G. Bell, J. Warwick, & P. Galbraith (Eds.), Higher Education Management and Operational Research: Demonstrating New Practices and Metaphors (1st ed., pp. 153-166). (Educational Futures : Rethinking Theory and Practice; Vol. 54). Sense Publishers .