Diversity Management: The case of the United Arab Emirates

Racquel Warner, Immanuel Azaad Moonesar

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

    14 Citations (Scopus)

    Abstract

    Purpose
    Diversity management in the United Arab Emirates (UAE) is of particular importance given the fact the UAE is the sixth country in the world for hosting the largest number of international migrants in 2017. The purpose of this exploratory study is to understand how diversity is managed in the public and private sector and to identify the most important factors to diversity manangemet in the UAE context.

    Research Methodology
    A Grounded Theory approach to research was used to explore this very sensitive issue for the case study. In the absence of robust data on diversity management in the UAE, this inductive qualitative method was preferred since it does not presuppose a hypothesis and allows a contextually relevant theory to be derived from the data, which were collected through interviews with the participants from the public and private sector. An open-ended interview schedule was emailed to the purposefully selected group. Careful thematic analysis was undertaken to identify the resonant issues related to diversity management in this context.

    Findings
    This heralds increased demographic diversity in the public sector, even if only at a strategic level in order to achieve political and social objectives. Further, as the UAE embarks on being a Smart nation, successful diversity management will be a critical indicator of public sector reform.

    Research Limitations
    The study analyzed the perceptions of the participants using a qualitatitve method which might not be considered to be as objective. Hence a confirmatory follow up study using quantitatve design will be required to verify the findings.

    Practical Implications
    This chapter will explore the diversity management in the public and private sectors of the UAE, the role leaders and managers have to play, challenges faced, and what is on the horizon in this new public–private partnership environment.

    Social Implications
    This chapter suggests the need for a unified understanding of diversity management among leaders in the public and private sector of the UAE as a crucial enabler of productivity, development and social cohesion.

    Originality
    This heralds increased demographic diversity in the public sector, even if only at a strategic level in order to achieve political and social objectives. Further, as the UAE embarks on being a Smart nation, successful diversity management will be a critical indicator of public sector reform. This chapter will explore the diversity management in the public and private sectors of the UAE, the role leaders and managers have to play, challenges faced, and what is on the horizon in this new public–private partnership environment.
    Original languageEnglish
    Title of host publicationDiversity in Diversity Management
    PublisherEmerald Publishing Limited
    Pages41-63
    Number of pages23
    Volume21
    ISBN (Electronic)9781787548206
    ISBN (Print)9781787548213
    DOIs
    Publication statusPublished - 10 Apr 2019

    Keywords

    • Diversity management
    • Public sector
    • Quota systems
    • Hyper-diversity
    • Multi-culturalism
    • Emiratization

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