Developing ideas and concepts in teamwork research: Where do we go from here?

Abigail Marks, James Richards

    Research output: Contribution to journalArticle

    Abstract

    Purpose – This editorial seeks to explore changes in both teamwork and developments in teamwork research over the last decade.

    Design/methodology/approach – The editorial review importantly focuses on the key debates that emerge from the papers covered in this special issue.

    Findings – A review of the papers in this special issue, as well as historical analysis of teamwork research, indicate that while traditionally, analysis of teamwork was embedded in a manufacturing archetype, much of the contemporary research on teamwork is centred on service sector work where issues of cultural diversity, customer service, and lack of normative integration or task interdependence are increasingly apparent. This editorial suggests that we need to take account of the expansion of the service sector when attempting to conceptualise teamwork and the challenges that collective forms of working in such an environment bring.

    Originality/value – This editorial and the special issue more generally provide an important contribution to the development of understanding of how changes in the workplace have had an impact on organisational and academic interest in teamwork.
    Original languageEnglish
    Pages (from-to)228-234
    Number of pages7
    JournalEmployee Relations
    Volume34
    Issue number3
    DOIs
    Publication statusPublished - 2012

    Fingerprint

    Team work
    Service sector
    Cultural diversity
    Historical analysis
    Task interdependence
    Archetypes
    Customer service
    Design methodology
    Manufacturing
    Work place

    Keywords

    • Globalization
    • Service industries
    • Service sector
    • Team dimensions model
    • Team working
    • Teamwork

    Cite this

    @article{409ab7918cf64c7488035499b0226774,
    title = "Developing ideas and concepts in teamwork research: Where do we go from here?",
    abstract = "Purpose – This editorial seeks to explore changes in both teamwork and developments in teamwork research over the last decade. Design/methodology/approach – The editorial review importantly focuses on the key debates that emerge from the papers covered in this special issue. Findings – A review of the papers in this special issue, as well as historical analysis of teamwork research, indicate that while traditionally, analysis of teamwork was embedded in a manufacturing archetype, much of the contemporary research on teamwork is centred on service sector work where issues of cultural diversity, customer service, and lack of normative integration or task interdependence are increasingly apparent. This editorial suggests that we need to take account of the expansion of the service sector when attempting to conceptualise teamwork and the challenges that collective forms of working in such an environment bring. Originality/value – This editorial and the special issue more generally provide an important contribution to the development of understanding of how changes in the workplace have had an impact on organisational and academic interest in teamwork.",
    keywords = "Globalization, Service industries, Service sector, Team dimensions model, Team working, Teamwork",
    author = "Abigail Marks and James Richards",
    year = "2012",
    doi = "10.1108/01425451211217743",
    language = "English",
    volume = "34",
    pages = "228--234",
    journal = "Employee Relations",
    issn = "0142-5455",
    publisher = "Emerald Publishing Limited",
    number = "3",

    }

    Developing ideas and concepts in teamwork research : Where do we go from here? / Marks, Abigail; Richards, James.

    In: Employee Relations, Vol. 34, No. 3, 2012, p. 228-234.

    Research output: Contribution to journalArticle

    TY - JOUR

    T1 - Developing ideas and concepts in teamwork research

    T2 - Where do we go from here?

    AU - Marks, Abigail

    AU - Richards, James

    PY - 2012

    Y1 - 2012

    N2 - Purpose – This editorial seeks to explore changes in both teamwork and developments in teamwork research over the last decade. Design/methodology/approach – The editorial review importantly focuses on the key debates that emerge from the papers covered in this special issue. Findings – A review of the papers in this special issue, as well as historical analysis of teamwork research, indicate that while traditionally, analysis of teamwork was embedded in a manufacturing archetype, much of the contemporary research on teamwork is centred on service sector work where issues of cultural diversity, customer service, and lack of normative integration or task interdependence are increasingly apparent. This editorial suggests that we need to take account of the expansion of the service sector when attempting to conceptualise teamwork and the challenges that collective forms of working in such an environment bring. Originality/value – This editorial and the special issue more generally provide an important contribution to the development of understanding of how changes in the workplace have had an impact on organisational and academic interest in teamwork.

    AB - Purpose – This editorial seeks to explore changes in both teamwork and developments in teamwork research over the last decade. Design/methodology/approach – The editorial review importantly focuses on the key debates that emerge from the papers covered in this special issue. Findings – A review of the papers in this special issue, as well as historical analysis of teamwork research, indicate that while traditionally, analysis of teamwork was embedded in a manufacturing archetype, much of the contemporary research on teamwork is centred on service sector work where issues of cultural diversity, customer service, and lack of normative integration or task interdependence are increasingly apparent. This editorial suggests that we need to take account of the expansion of the service sector when attempting to conceptualise teamwork and the challenges that collective forms of working in such an environment bring. Originality/value – This editorial and the special issue more generally provide an important contribution to the development of understanding of how changes in the workplace have had an impact on organisational and academic interest in teamwork.

    KW - Globalization

    KW - Service industries

    KW - Service sector

    KW - Team dimensions model

    KW - Team working

    KW - Teamwork

    U2 - 10.1108/01425451211217743

    DO - 10.1108/01425451211217743

    M3 - Article

    VL - 34

    SP - 228

    EP - 234

    JO - Employee Relations

    JF - Employee Relations

    SN - 0142-5455

    IS - 3

    ER -