Abstract
Fuel poverty is a critical issue for a globally ageing population. Increasing heating/cooling
requirements combined with declining incomes has resulted in a global challenge that requires urgent
attention. Three Scottish Universities/College collaborated on a user centred and user led concept
development process that focused on empowering elderly users to take steps to make their energy
usage more cost effective and efficient. This study starts by analysing a cross section of home energy
products and then develops and evaluates concepts with a range of stakeholders, including housing
associations. The study benefited from Research Teaching linkages/projects across undergraduate and
postgraduate levels. From the initial research, it was concluded that there are serious usability issues
with existing products. These failings prevent the products from being successful within the chosen
demographic and ironically add to the energy challenge. Design concepts were developed by academic
(teaching and research) staff from a diversity of backgrounds including: Electronic and Electrical
Engineering, Interaction Design, Product Design Engineering, Psychology, Ergonomics and Social
Sciences. The concept and design development benefited from engagement with the target audience
and the paper will present the findings of this engagement. Key evaluation targets for the concepts
were based on user insights, including: user-friendly interface; informative displays; ease of
implementation and understanding of data. Concepts also had to fundamentally gain the confidence of
the demographic through demonstrating how one could reduce energy consumption, therefore
reducing fuel poverty. This step change in the acceptance would be a critical driver during the
development of the concepts.
requirements combined with declining incomes has resulted in a global challenge that requires urgent
attention. Three Scottish Universities/College collaborated on a user centred and user led concept
development process that focused on empowering elderly users to take steps to make their energy
usage more cost effective and efficient. This study starts by analysing a cross section of home energy
products and then develops and evaluates concepts with a range of stakeholders, including housing
associations. The study benefited from Research Teaching linkages/projects across undergraduate and
postgraduate levels. From the initial research, it was concluded that there are serious usability issues
with existing products. These failings prevent the products from being successful within the chosen
demographic and ironically add to the energy challenge. Design concepts were developed by academic
(teaching and research) staff from a diversity of backgrounds including: Electronic and Electrical
Engineering, Interaction Design, Product Design Engineering, Psychology, Ergonomics and Social
Sciences. The concept and design development benefited from engagement with the target audience
and the paper will present the findings of this engagement. Key evaluation targets for the concepts
were based on user insights, including: user-friendly interface; informative displays; ease of
implementation and understanding of data. Concepts also had to fundamentally gain the confidence of
the demographic through demonstrating how one could reduce energy consumption, therefore
reducing fuel poverty. This step change in the acceptance would be a critical driver during the
development of the concepts.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 18th International Conference on Engineering and Product Design Education (E&PDE16), Design Education |
| Subtitle of host publication | Collaboration and Cross-Disciplinarity, Aalborg, Denmark, 8th-9th September 2016 |
| Editors | Erik Bohemia, Lyndon Buck, Kaare Eriksen, Ahmed Kovacevic, Nis Ovesen, Christian Tollestrup |
| Pages | 8-14 |
| Publication status | Published - 8 Sept 2016 |
| Event | 18th International Conference on Engineering and Product Design Education - Aalborg University, Aalborg, Denmark Duration: 8 Sept 2016 → 9 Sept 2016 Conference number: 18 |
Conference
| Conference | 18th International Conference on Engineering and Product Design Education |
|---|---|
| Abbreviated title | EPDE 2016 |
| Country/Territory | Denmark |
| City | Aalborg |
| Period | 8/09/16 → 9/09/16 |
