Developing a Social Conversational Robot for the Hospital waiting room

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)
44 Downloads (Pure)

Abstract

Possible applications for Social Robots in health-care settings, that could have a tremendous social impact in helping alleviating staff workload, are those of a patient-facing role such as robot receptionist, providing assistance to patients and visitors. Examples of functions that such robots would need to be able to execute are greeting visitors, reception check-in/out of patients, answering common questions they may have, showing them where to sit, helping them locate missing objects, providing directions to facilities, guiding them to different locations, etc. In this paper we describe current progress towards developing a multimodal conversational AI system integrated in a Social Conversational Robot (an ARI robot) that will act as a receptionist in a hospital waiting room. We present the developed architecture of the system and report on an initial experimental validation study carried out in laboratory conditions with the ARI robot.

Original languageEnglish
Title of host publication31st IEEE International Conference on Robot and Human Interactive Communication 2022 (RO-MAN)
PublisherIEEE
Pages1352-1357
Number of pages6
ISBN (Electronic)9781728188591
DOIs
Publication statusPublished - 30 Sept 2022
Event31st IEEE International Conference on Robot and Human Interactive Communication 2022 - Napoli, Italy
Duration: 29 Aug 20222 Sept 2022
http://www.smile.unina.it/ro-man2022/

Conference

Conference31st IEEE International Conference on Robot and Human Interactive Communication 2022
Abbreviated titleRO-MAN 2022
Country/TerritoryItaly
CityNapoli
Period29/08/222/09/22
Internet address

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Social Psychology
  • Communication
  • Artificial Intelligence
  • Computer Science Applications

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