Designing for Six Sigma in a Private Organization in China under TQM implementation: A Case Study

Na Li*, Chad Laux, Jiju Antony

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

11 Citations (Scopus)

Abstract

After China entered the WTO, a growing number of Chinese companies have started to employ Six Sigma Management to improve the quality of their products aimed building a Six Sigma Organization. This case study sought to understand the application of a design for Six Sigma methodology (DMADV) for training employees in quality tools in a total quality management adoption in a private organization in China. Problems and barriers, with regard to quality culture, inside the organization were encountered, identified, and reconciled during this project, while building a quality management system. The benefits of the DMADV application and the financial returns from the project are discussed.

Original languageEnglish
Pages (from-to)405-418
Number of pages14
JournalQuality Engineering
Volume30
Issue number3
DOIs
Publication statusPublished - 3 Jul 2018

Keywords

  • China
  • DMADV
  • Lean Six Sigma
  • Quality Management
  • TQM
  • Training (Operational and Service)

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Industrial and Manufacturing Engineering

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