Designing a Digital Transformation Roadmap for Organisations

This chapter presents digital transformation roadmapping as a structured approach to adopting and integrating digital solutions across diverse organisational functions. It introduces a framework to guide organisations in developing customised roadmaps based on their digital capability levels for aligning resources and addressing digitalisation challenges. Through a case study of a UK-based SME manufacturing sustainable construction components, the chapter illustrates the practical application of this framework. The SME's initial assessment revealed a reliance on manual data entry for inbound logistics, identifying it as Capability Level 0 (Ad-Hoc). Inventory tracking was highlighted as a priority digital solution and was implemented through a Raspberry Pi-based system integrated with barcode scanners, facilitating real-time updates, low-stock alerts, and project-specific tracking. This solution advanced the SME to Capability Level 1 (Implemented) and established a foundation for continuous improvement in digitalisation. The case demonstrates that basing digital roadmaps on capability levels provides organisations with a practical pathway for effective digital transformation. This capability-based digital transformation roadmapping approach helps overcome digitalisation barriers and supports sustainable digital growth by fostering strategic alignment and optimising resource use.