Design of experiments in the service industry: a critical literature review and future research directions

Social Sciences

• Service Industries 33%
• Literature Reviews 33%
• Application 33%
• Paper 25%
• Case Studies 16%
• Service Sector 16%
• Factorial Design 16%
• Specific Industry 16%
• Purpose 16%
• Research 8%
• Logistics 8%
• Design Methodology 8%
• Databases 8%
• Time Period 8%
• Communities 8%
• Marketing 8%
• Science 8%
• Periodicals 8%
• Understanding 8%
• Performance 8%
• Strategy 8%
• Organizations 8%
• Education 8%
• Skills 8%
• Process 8%
• Identification 8%
• Screening 8%
• Enterprises 8%
• Experimental method 8%

Computer Science

• Design 66%
• Service 41%
• Application 33%
• Case Study 8%
• Practical Implication 8%
• Research Direction 8%
• Senior Manager 8%
• Journal Article 8%
• Case Study Organization 8%
• Service Process 8%
• Response Surface Methodology 8%
• Identification 8%
• Education 8%
• Database 8%

Economics, Econometrics and Finance

• Experimental Design 100%
• Managers 8%
• Benefits 8%
• Occupational Qualification 8%
• Sales 8%