@article{096a78fe742d479d9b25aa8391e668dc,
title = "Design of experiments for non-manufacturing processes: benefits, challenges and some examples",
author = "Jiju Antony and S Coleman and Montgomery, \{Douglas C\} and M Anderson and Silvestrini, \{R T\}",
year = "2011",
month = nov,
doi = "10.1177/0954405411395857",
language = "English",
volume = "225",
pages = "2078--2087",
journal = "Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture",
issn = "0954-4054",
publisher = "Sage",
number = "11",
}