Delivering sustained performance through a structured business process approach to management

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	22-37
Number of pages	16
Journal	Measuring Business Excellence
Volume	12
Issue number	4
DOIs	https://doi.org/10.1108/13683040810919944
Publication status	Published - 2008

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title = "Delivering sustained performance through a structured business process approach to management",

author = "David Mackay and Bititci, \{Umit Sezer\} and Catherine Maguire and Aylin Ates",

year = "2008",

doi = "10.1108/13683040810919944",

language = "English",

volume = "12",

pages = "22--37",

journal = "Measuring Business Excellence",

issn = "1368-3047",

publisher = "Emerald Publishing",

number = "4",

}

TY - JOUR

T1 - Delivering sustained performance through a structured business process approach to management

AU - Mackay, David

AU - Bititci, Umit Sezer

AU - Maguire, Catherine

AU - Ates, Aylin

PY - 2008

Y1 - 2008

U2 - 10.1108/13683040810919944

DO - 10.1108/13683040810919944

M3 - Article

SN - 1368-3047

VL - 12

SP - 22

EP - 37

JO - Measuring Business Excellence

JF - Measuring Business Excellence

IS - 4

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