Delivering sustained performance through a structured business process approach to management

David Mackay, Umit Sezer Bititci, Catherine Maguire, Aylin Ates

    Research output: Contribution to journalArticle

    Original languageEnglish
    Pages (from-to)22-37
    Number of pages16
    JournalMeasuring Business Excellence
    Volume12
    Issue number4
    DOIs
    Publication statusPublished - 2008

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