Crowdsourced Feedback With Imagery Rather Than Text: Would Designers Use It?

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Cognitive styles theories suggest that we divide into visual and verbal thinkers. In this paper we describe a method designed to encourage visual communication between designers and their audiences. This new visual feedback method is based on enabling fast intuitive selections by the crowd from image banks when responding to an idea. Visual summarization reduces the massed image choices to a small number of representative images. These summaries are then consumed at a glance by designers receiving the feedback leading to thoughtful reflection on their designs. We report an evaluation using two types of imagery for feedback. Twelve designers took part, receiving visual feedback in response to their designs. In semi-structured interviews they described their interpretation of the feedback, how it inspired them to change their designs and contrasted it with text feedback. Eleven of the twelve designers revealed that they would be enthusiastic users of a service providing this new mode of feedback.
Original languageEnglish
Title of host publicationProceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems
PublisherACM
Pages1355-1364
Number of pages10
ISBN (Print)9781450331456
DOIs
Publication statusPublished - 18 Apr 2015
Event2015 CHI Conference on Human Factors in Computing Systems - South Korea, Seoul, Korea, Democratic People's Republic of
Duration: 18 Apr 201523 Apr 2015

Conference

Conference2015 CHI Conference on Human Factors in Computing Systems
Abbreviated titleCHI '15
CountryKorea, Democratic People's Republic of
CitySeoul
Period18/04/1523/04/15

Fingerprint

visual communication
bank
interpretation
interview
evaluation

Keywords

  • Crowdsourcing
  • visual
  • design
  • feedback
  • perceptual
  • emotional
  • imagery
  • image
  • summarization

Cite this

Robb, D., Padilla, S., Kalkreuter, B., & Chantler, M. J. (2015). Crowdsourced Feedback With Imagery Rather Than Text: Would Designers Use It? In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 1355-1364). ACM. https://doi.org/10.1145/2702123.2702470
Robb, David ; Padilla, Stefano ; Kalkreuter, Britta ; Chantler, Michael John. / Crowdsourced Feedback With Imagery Rather Than Text: Would Designers Use It?. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. ACM, 2015. pp. 1355-1364
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Robb, D, Padilla, S, Kalkreuter, B & Chantler, MJ 2015, Crowdsourced Feedback With Imagery Rather Than Text: Would Designers Use It? in Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. ACM, pp. 1355-1364, 2015 CHI Conference on Human Factors in Computing Systems, Seoul, Korea, Democratic People's Republic of, 18/04/15. https://doi.org/10.1145/2702123.2702470

Crowdsourced Feedback With Imagery Rather Than Text: Would Designers Use It? / Robb, David; Padilla, Stefano; Kalkreuter, Britta; Chantler, Michael John.

Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. ACM, 2015. p. 1355-1364.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Robb D, Padilla S, Kalkreuter B, Chantler MJ. Crowdsourced Feedback With Imagery Rather Than Text: Would Designers Use It? In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. ACM. 2015. p. 1355-1364 https://doi.org/10.1145/2702123.2702470