Critical success factors of TQM implementation in Hong Kong industries

Jiju Antony, Kevin Leung, Graeme Knowles, Sid Gosh

    Research output: Contribution to journalArticle

    176 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)551-566
    Number of pages66
    JournalInternational Journal of Quality and Reliability Management
    Volume19
    Issue number5
    DOIs
    Publication statusPublished - 2002

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